Our fibres watch themselves. So we know where the fault is before you ring us.
RADAR — Remote Automated Detection and Reporting. Sicom’s own product. Sits in your comms room, watches every fibre in the network, and tells us exactly where on the route a fault is. Built in-house. On live networks today.
A fibre cut without RADAR.
A fibre cut without RADAR plays out like this. Network goes down. You ring your maintainer. They send an engineer to the comms room. The engineer plugs in an OTDR, sweeps the line, finds a loss event at — somewhere around 2.4km along the route.
Now they have to work out where 2.4km along the route lands. On the map. Often at night. Often in a road. Sometimes four hours later, sometimes longer, the dig has started.
What a live fibre looks like.
Light pulses through dark fibre at 1650nm (outside the wavelengths used by your data) so it sees attenuation events the moment they happen. A bend. A trapped lead. A break. Almost before the network notices.
Out-of-band detection. GIS-mapped fault location.
RADAR is an out-of-band monitoring device that sits in your comms room or data centre.
The specification.
24/7 automatic monitoring
Every fibre, every few seconds, all day, every day.
Isolate root cause
Fibre or equipment. RADAR tells you which.
Protect against hackers / intrusion
Physical tampering with the fibre changes the loss profile. RADAR sees it.
Reduce time-to-repair
Fault location on a map. The dig starts in the right place, first time.
Secure enclosures
The hardware sits in tamper-evident enclosures in your comms room.
The four things everyone asks.
Bundled with Total Care.
The support conversation starts the same way every quote does.
Postcode, bandwidth, current setup.
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